Returns & Exchanges Policy
At Mokki Children's Furniture, we want you and your little ones to love your new space; if you are not entirely satisfied, you can return your items within 30 days of delivery. All returned furniture must be in its original packaging and unassembled condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Contact our customer care team via email with your order number and reason for return to receive a Return Authorization.
- 2.Prepare for Collection
Ensure the furniture is securely repacked in its original boxes to prevent damage during transit back to our warehouse.
- 3.Schedule Pickup
Once approved, we will coordinate with our specialized furniture couriers to collect the items directly from your home.
- 4.Quality Inspection & Refund
After our team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.